The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy Retreat
“The room was immaculate and the beds were incredibly comfortable, making for a restful stay.” view full review
Excellent Buffet
“The Ramadhan buffet spread was superb, offering a mouthwatering selection that was hard to resist.” view full review
Awesome Viewing
“I loved the large screen TV in the room, which made for relaxing evenings watching my favorite shows.” view full review
Convenient Extras
“Having an iron board available in the room was a nice touch, making it easy to look polished for events.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Golf course
Guest Parking
Electric kettle
Services
Free shuttle service
Room service
Housekeeping
Laundry
Stores/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Children's pool
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Jalan Pkak 2,
Malacca,
Malaysia,
75450,
Melaka
Map view
street view
Jalan Pkak 2,
Malacca,
Malaysia,
75450,
Melaka
City landmarks
Zoo
Zoo Melaka
1.4
mi
Amusement Park
Melaka Wonderland
4200 ft
Parks
Malacca Botanical Garden
3700 ft
Lebuh Ayer Keroh
Mini Malaysia and ASEAN Cultural Park
3600 ft
75450 Durian Tunggal
Melaka Bird Park
3700 ft
75450 Ayer Keroh
Kampung Budaya Malaysia & ASEAN
3600 ft
Events
Melaka International Trade Centre
1.0
mi
Zoo
Taman Buaya & Rekreasi Melaka
3600 ft
Lebuh Ayer Keroh
Aborigines Museum
2400 ft
DT 427
Bees Museum
4900 ft
Taman Botanikal Melaka
3600 ft
Parks
Thousand Flower Garden
1.0
mi
Mosque
Al-Alami MITC
1.0
mi
Night Safari
2100 ft
Mall
Mydin Wholesale Hypermarket
2200 ft
Zoo
Melaka Crocodile Farm
3600 ft
Melaka International Bowling Centre
2300 ft
Lebuh Ayer Keroh
Tourism Melaka
2800 ft
Jalan Ayer Keroh
Mini Malaysia & ASEAN Cultural Park Melaka
1.3
mi
Leboh Ayer Keroh
Giant B
3300 ft
Jalan Taman Botanikal
SKYTREX Adventure Melaka
5200 ft
Night Zoo Melaka
3700 ft
Zoo
Melaka Butterfly and Reptile Sanctuary
2.1
mi
Jalan Seri Negeri
Tandas Awam Taman Seribu Bunga
4000 ft
Museums
Melaka Planetarium Adventure Science Centre
4300 ft
Malaysia
Taman Mini Malaysia and Mini ASEAN
4600 ft
75450
Lake Ayer Keroh
1.4
mi
Zoo
Malacca Zoo
1.3
mi
Mydin Mall Hypermarket MITC
1.0
mi
Parks
Dataran Sejarah Ayer Keroh Melaka
1.4
mi
Nearby
75450 Durian Tunggal
Melaka Bird Park
1800 ft
Restaurants
Seri Chendana Cafe Taman Botanikal
300 ft
Jalan Taman Botanikal
Hungrybear
3300 ft
Jalan Delima 2 Ground Fl
Dima Restaurant
2300 ft
MIBC Ayer Keroh
Suukee Cafe
5000 ft
7
Marrybrown
1.1
mi
Kompleks Melaka Mall
Secret Recipe
5100 ft
Restaurant
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
friendly staff
delicious dining
strong smoke smell
not busy but not too near attractions
6.8/10
Nice
Rooms
8.0
Location
7.4
Service
8.0
Dining
7.9
Guest reviews
6.8/10
based on 11 reviews
8.2
8.2/10 based on 2514 reviews
John
United Kingdom,
May
2024
7.6/10
I was assigned a new room at 11:30 pm, which was inconvenient, but the rooms were comfortable, clean, and located conveniently close to each other. The staff was helpful in this aspect. The hotel is a bit far from the main attractions of Malacca, around 14 km or a 30-minute drive to Jonker due to traffic, so that was a drawback. However, if you prefer a quieter location away from the city hustle, this might suit you. The dining experience was tasty and nicely presented.
Rooms
8.0
The rooms were comfortable and clean, near to each other.
Service
8.0
The staff did a great job in maintaining the cleanliness of the room, although some pillowcases had stains. They welcomed guests with a 5-star hotel treatment.
Location
6.0
Dining
9.0
The dining experience was varied and delicious, making it a pleasant part of the stay.
Facilities
7.0
The facilities were good and up to standard for a comfortable stay.
William
United Kingdom,
March
2024
8.0/10
The hotel offers clean and spacious rooms with good air conditioning and fast internet connection. However, there is a noticeable strong smoke smell along the corridor, likely from a nearby staircase, which can be unpleasant at times. The service is very welcoming and treats guests as if they are in a 5-star hotel, offering a variety of choices. The location is spacious and comfortable, around 14 km or a 30-minute drive to Jonker during non-peak hours, providing a quiet environment near attractions but away from central Malacca to avoid traffic congestion. Overall, the facilities are well-maintained and functional.
Rooms
8.0
The rooms are very clean, spacious, and offer good air conditioning and hot running water. The fast internet connection inside the room is a plus.
Service
9.0
The staff is very friendly and helpful, going above and beyond to ensure a top-notch guest experience.
Location
7.0
The location is spacious and comfortable, providing a calm and quiet environment, ideal for families. It is conveniently close to the Ayer Keroh exit toll for easy access to the main road network.
Dining
8.0
The dining options are very delicious, with a wide variety of choices.
Facilities
8.0
The facilities are well-maintained and offer everything needed for a comfortable stay.
friendly staff
strong smoke smell
Ryan
United Kingdom,
March
2024
8.0/10
The hotel offers spacious, crystal clean, private, and luxurious rooms, with a downside of occasional cleanliness issues. The service is very welcoming and helpful, although room sheets may take a while to be delivered. The location is good for those seeking a quieter stay, despite being slightly far from popular areas. The dining experience is outstanding but could offer more variety. The facilities are well-maintained overall.
Rooms
8.0
The rooms are spacious, crystal clean, private, and luxurious.
Service
9.0
The staff is very welcoming, well-trained, and helpful.
Location
7.0
The location is good for those seeking a quieter stay, although slightly far from popular areas.
Dining
8.0
The dining experience is outstanding but could offer more variety.
Facilities
8.0
The facilities are well-maintained overall.
Charles
United Kingdom,
February
2024
8.2/10
The hotel is located in a quiet neighborhood, a bit far from central Malacca but not too far from MITC and other landmarks in Ayer Keroh. The rooms, except for one being further away, were spacious, very comfy, and had nice bathrooms. The service was efficient and friendly, although I had a minor issue during check-in. The dining experience was excellent with a wide variety of delicious options. The facilities were top-notch, offering a great stay overall.
Rooms
8.0
The rooms were big, very comfortable, and the bathrooms were nice.
Service
7.0
The service was efficient and friendly, although there was a minor issue during check-in.
Location
8.0
The hotel is in a quiet neighborhood, a bit far from central Malacca but convenient to reach MITC and Ayer Keroh landmarks.
Dining
9.0
The dining experience was excellent with a delicious variety of options.
Facilities
9.0
The facilities were top-notch, contributing to a great overall stay.
Gerry
United Kingdom,
February
2024
6.6/10
The deluxe premier garden room at the hotel was spacious and comfortable, but I was not provided with an iron. Unfortunately, the sliding door in my room was damaged and could not lock properly, posing a safety concern as the neighboring room was only separated by a low wall. Additionally, the garden/balcony area was not enjoyable due to these issues.
Rooms
7.0
The room was spacious and comfortable, but had some safety and maintenance issues.
Service
6.0
The service was friendly overall, but there were some lapses in handling customer transactions and privacy, which could be improved.
Location
7.0
The location was great for us due to the proximity to our relative's house. However, it was far from the river area, requiring a car for sightseeing. The calm atmosphere was pleasant, but the lack of nearby dining options was a drawback.
Dining
7.0
The dining experience was satisfactory with a good selection available, but it was not overly impressive. There was a wide variety of options, even on weekdays.
Facilities
6.0
The hotel had basic facilities but could benefit from improvements in maintenance and safety features.
Leonard
United Kingdom,
December
2023
7.6/10
My stay at the hotel was impressive. The rooms were super clean and comfortable, and the staff was very attentive. However, the location was a bit far from the main attractions of Malacca. The dining experience was nice but could have been better in terms of food choices. The facilities were well-maintained.
Rooms
9.0
The rooms were super clean and comfortable.
Service
8.0
The staff was very attentive and friendly.
Location
6.0
The hotel was a bit off from the many attractions Malacca has to offer.
Dining
7.0
The dining experience was nice but could have been better in terms of food choices.
Facilities
8.0
The facilities were well-maintained.
Katherine
United Kingdom,
October
2023
8.4/10
I had such a pleasant stay at the hotel. The rooms were clean and beautifully designed, making me feel like I was in a picture-perfect setting. However, they were not ready upon my arrival, which was a bit inconvenient. The hotel's amazing breakfast definitely made up for it though.
Rooms
8.0
The rooms were not ready yet but were beautifully designed and clean, reflecting a lovely ambiance.
Service
9.0
The lovely staff at the hotel treated me exactly like a 5-star guest. Their respectfulness and helpfulness were truly commendable.
Location
7.0
The hotel's location, a bit far from the city center, was actually a nice escape from the hustle and bustle. However, it did get a bit dark at night, which was a minor downside.
Dining
9.0
Though I didn't have the breakfast included, the dining options were great and well-presented, definitely worth the price.
Facilities
9.0
The facilities at the hotel were top-notch, with everything catered to provide a comfortable and enjoyable stay.
Sam
United Kingdom,
August
2023
8.0/10
The hotel offers comfortable rooms but lacks the scenic views we had before. The service, especially in the morning, is top-notch, emulating a true 5-star hotel experience. The location, while not ideal for families, is strategic with easy access to nearby attractions. Dining options are varied but might need improvement compared to previous visits.
Rooms
7.0
The rooms are okay, located next to a building, and ready by 12pm.
Service
9.0
The morning shift service is extremely efficient, pleasant, and helpful, making you feel like a VIP.
Location
8.0
The hotel is a bit far from the city but strategically located near various attractions.
Dining
8.0
The dining options are superb with a variety of choices but could use some improvement to match previous experiences.
Facilities
8.0
The facilities meet expectations, providing a comfortable stay.
Peter
United Kingdom,
June
2023
8.4/10
I had a wonderful stay at this hotel! The rooms were spacious, clean, and had good air conditioning with hot running water. The fast internet connection was a big plus for me. The hotel was conveniently located near the guests lift, making it easy to access. However, there was an unexpected charge for checking out at 1 pm which was a downside.
Rooms
9.0
The rooms were spacious and clean, offering a good air conditioning system and hot running water. The fast internet connection was a great convenience.
Service
8.0
The service was excellent overall, with friendly and attentive staff. However, the additional charge for checking out at 1 pm was a bit surprising.
Location
9.0
The location was great for me as it was close to my relatives' house and not far from key landmarks in Ayer Keroh. Being near the exit toll and having free parking space nearby made it very convenient.
Dining
7.0
The dining experience was satisfactory with a wide selection. The appetizers were particularly enjoyable.
Facilities
9.0
The facilities were well-maintained and had everything I needed during my stay.
Aidan Ryan
United Kingdom,
June
2023
7.8/10
I found the hotel to be comfortable and clean, with friendly staff and a strategic location near the highway. However, the dining experience had its highs and lows, especially during Eid. The hotel offers decent value for money overall.
Rooms
8.0
The room provided was comfortable and clean with a bath tub nearby, making my stay pleasant.
Service
7.0
From the receptionist to the housekeeping team, the staff were professional and friendly. However, there was an incident of the housekeeping staff entering my room without ringing the bell.
Location
9.0
The hotel's location near the toll and in Ayer Keroh is very strategic, but its fringe position in the city might not suit everyone.
Dining
7.0
The dining experience was a mix. While some areas like Moon bar offered exceptional food, the service suffered during Eid due to short staffing.
Facilities
8.0
The hotel has decent facilities overall, catering to most essential needs during a stay.
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